Overview
Refund and Returns Policy
Our refund and returns policy lasts 5 days. If 5 days have passed since your purchase, we regret to inform you that we cannot offer a refund or exchange.
Eligibility for Returns
To be eligible for a return:
- The item must be unused and in the same condition as you received it.
- The item must be in its original packaging.
Non-Returnable Items
Certain items are not eligible for return, including:
- Perishable goods such as coffee, pepper, and other food items.
- Opened or partially used items.
- Products that are intimate, sanitary goods, hazardous materials, or flammable liquids or gases.
Proof of Purchase
To process your return, a receipt or proof of purchase is required.
Please do not send your purchase back to the manufacturer.
Partial Refunds
In certain situations, only partial refunds may be granted:
- Items that are not in their original condition, are damaged, or missing parts due to reasons not caused by our error.
- Items returned more than 10 days after delivery (only in special circumstances).
Refund Process
- Once we receive and inspect your return, we will notify you via email about the status of your refund.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7 working days.
Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account again.
- Contact your credit card company, as processing times may vary.
- Contact your bank, as there may be delays in processing refunds.
If you’ve done all of the above and still haven’t received your refund, please contact us at thefarmerspride2024@gmail.com.
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, contact us at thefarmerspride2024@gmail.com and ship the item to: 6, Chellamal apartments, J.J Road Rathinapuram, Madurai-625011.
Shipping Returns
To return your product, please mail it to: thefarmerspride2024@gmail.com.
- Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted.
Need Help?
For any questions related to refunds and returns, contact us at thefarmerspride2024@gmail.com.